As professionals / consultants, what are the essentials we need to be able to deliver a 1st class client service?
- A laptop
- An internet connection – most coffee houses have wifi these days
- A mobile phone – iphones now available in Tesco…
- Skype for free calls / videoconferencing over the web
- Some occassional (e.g. serviced) office space – although you should be aiming to spend the majority of your time with clients or working on the fly / out of coffee houses (see 2 above)
- A Flip
camera for (those all important) testimonials and to capture training points and thoughts
- Google Documents and or Zoho for web services e.g. spreadsheets, word docs etc
- Basecamp for project management
- GoToMeeting for conducting meetings where you want to show what’s on your screen online
- A blog for PR and to demonstrate expertise e.g. wordpress, typepad etc
If we’re honest, what else do we really need?